Contact information

We believe that a successful shopping experience is built on effective and open communication. At, we're committed to being as accessible as possible to our customers. You are not just another number to us; you're part of our Tanzua family, and your voice matters. That's why we've made it easy for you to reach out to us with any questions, concerns, or feedback you may have.

Customer Service Email: Feel free to send us an email at Our dedicated customer service team works around the clock to ensure your queries are answered promptly. Whether you need help with an order, want more information about a product, or have suggestions for how we can improve, we're here to listen.

Live Chat: For real-time assistance, you can use our Live Chat feature available on our website. Our customer service representatives are available to chat 24/7, providing instant support and guidance for your shopping needs.

Phone Support: If you prefer to speak with someone directly, you can call us at +255 743 299 019. Our customer service hotline is open 24hrs/7days

Social Media: Stay connected with even when you're on the move. Follow us on all social media acount by using username of @officialtanzua for updates on new products, special promotions, and much more.

Remember, we're here for you every step of your shopping journey. Don't hesitate to reach out to us with your questions or concerns. At, your satisfaction is our top priority.

Your Tanzanian family awaits you at - your one-stop-shop where quality meets affordabilit